This Privacy Policy explains how TopSetups ("we", "us") collects, uses, and protects personal information when you visit our website and purchase our software products. We comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA).
1. Information We Collect
- Identification data: full name, email address, phone number (optional).
- MT5 account number: required to license the software to your trading account. We never ask for your trading password.
- Purchase data: product, amount, payment status, and date. Card details are processed directly by Stripe and are never stored on our servers.
- Technical data: IP address, browser type, and pages visited, used for security and site functionality.
2. How We Use Your Information
- To process your order and deliver the software;
- To provide customer support and license management;
- To comply with legal and tax obligations;
- To prevent fraud and protect the security of our website.
3. Sharing Your Information
- Stripe: for payment processing;
- Email service providers: to deliver your purchase and support communications;
- Authorities: when required by law or valid legal process.
We do not sell or rent your personal information.
4. Your California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used;
- Request deletion of your personal information;
- Opt out of the sale of your personal information (we do not sell data);
- Not be discriminated against for exercising these rights.
To exercise these rights, contact us at the email below. We will respond within 45 days.
5. Data Retention
We retain your information for as long as your license is active and for the period required by applicable tax and consumer protection laws. After that, data is deleted or anonymized.
6. Security
We use HTTPS encryption, access controls, and industry-standard security practices. No system is completely secure; if a breach occurs that affects your rights, we will notify you as required by law.
7. Cookies
We use essential cookies for site functionality and checkout. You can block cookies in your browser settings, but some features may not work.
8. Contact
Email: support@seudominio.com
9. Changes
We may update this policy. The date of the latest version is shown at the top of this page.